Terms of Service

Last updated: November 13, 2026

1. Agreement

These terms apply to the Proper mobile app and to this website. By downloading or using the app, or by using this website, you agree to them. If you do not agree, do not use the app or the website.

2. What Proper Does

Proper is a photo editing tool. It helps you crop a photo to a published document size, remove or replace the background, and export a file or print layout.

• Not a government service. Proper is not affiliated with, endorsed by, or connected to any government, embassy, consulate, or immigration authority.
• Not legal or immigration advice. Our guides summarise publicly available requirements. They are general information, not advice about your application.
• No guarantee of acceptance. We do not guarantee that any authority will accept a photo created with Proper. Acceptance always depends on the office reviewing your application, and requirements can change without notice.
• Verify before submitting. Always check the current requirements on the issuing authority's own website.

3. Licence and Acceptable Use

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own lawful purposes. You agree not to:

• use the app to create false, fraudulent, or misleading identity documents;
• upload or edit photos you do not have the right to use;
• copy, resell, sublicense, reverse engineer, or redistribute the app except as permitted by law;
• interfere with the app, this website, or the services that support them.

4. Free App, Ads and Purchases

The app is free to download and the core photo flow is supported by advertising. An optional in-app purchase removes ads for 24 hours. There is no recurring subscription. Purchases are processed by Google Play and are subject to Google Play's payment and refund rules; we do not process or store your payment details.

5. Your Content

You keep all rights to the photos you import or create. Photo editing and background removal run on your device, and your photos are not uploaded to our servers. You are responsible for making sure you have the right to use any photo you edit.

6. Intellectual Property

The app, this website, and their design, text, and graphics are owned by the developer of Proper and are protected by applicable intellectual property laws. Government names, agency names, and third-party product names mentioned on this site are the property of their respective owners and are used only to describe published requirements or compatible services.

7. Third-Party Services and Links

The app uses third-party services such as Google AdMob and Google Play, and this website links to government and third-party pages. Those services and sites have their own terms and privacy policies, and we are not responsible for their content or practices. See our Privacy Policy for details about data processing.

8. Disclaimer of Warranties

The app and this website are provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy of published requirements, and uninterrupted or error-free operation.

9. Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential losses, or for lost applications, travel, or other costs arising from a rejected photo, from reliance on information on this site, or from your use of the app. Where liability cannot be excluded, it is limited to the amount you paid us in the 12 months before the claim.

10. Changes to These Terms

We may update these terms from time to time. The updated version takes effect when it is posted on this page, and the date at the top will change. Continued use after an update means you accept the revised terms.

11. Governing Law and Consumer Rights

These terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law rules. Nothing in these terms limits any consumer right that cannot be waived under the law of your country of residence.

12. Contact

Questions about these terms: [email protected].